Go to our Virtual Office. If you have not registered yet, click on “Register” to access all the services we offer.
Virtual Office Spain
Our Virtual Office is an innovative and functional platform that offers subscribers total control and detailed monitoring of their water utility contracts. This system allows you to handle all operations completely online. Users can apply to become customers, modify multiple aspects of their contract, and pedestrians can report faults or incidents they observe with our service without having to register. The app's multi-language interface allows us to operate in each customer's preferred language.
We provide a detailed summary of consumption and invoices, with options for sending self meter readings, warnings for consumption deviations, consumption details by time slot if you have a meter, and custom water saving tips. Our billing module covers all the subscriber's needs: from downloading your bills to online payment through the main platforms (Paypal, Bizum, bank card), and even the simulation of your next bill, guaranteeing maximum transparency.
We are committed to user convenience: you can choose your preferred invoice sending methods (enhanced digital format), manage your data, set up various secure authentication methods and access a wide catalog of requests that will be received and processed efficiently by the corresponding office. All this guarantees a secure and personalized experience.
Registration
Registration as a user
Select the town you want to register in and include your personal data (first and last names and national/tax identification number [or those of the account holder]), your contract code (shown on your invoice), the number of your last invoice (series/number as it appears in the invoice), the amount of the invoice, and your contact data. Lastly, fill in the verification code, which prevents forced registration in the system.
The e-mail address is mandatory, that is where you will get the password to access the system, which you can change later.
Download our App
Our App is available for different platforms, so you can easily access it from your Android or iOS device.